The Future Fund South Africa NPC is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with South Africa’s Protection of Personal Information Act (POPIA).
Who we are
The Future Fund is a nonprofit organisation responsible for your personal data (the “data controller”).
If you have any questions or if you wish to exercise your legal rights please contact us using the details below:
Email: support@thefuturefund.co.za
Changes to This Policy
We may update this policy periodically. If changes are significant, we will notify you on our website or via email.
What Data We Collect
We may collect and process different types of personal data:
- Identity Data: Name, title, date of birth, gender.
- Contact Data: Email, phone number, address.
- Financial Data: Payment details for donations.
- Transaction Data: Details about your donation history and payments
- Technical Data: IP address, browser type, computer location, operating system, and site usage.
- Usage Data: How you interact with our website and services.
- Marketing Preferences: Your communication preferences.
We also collect, use and share information that cannot be used to identify you. If we combine or connect this with your personal data so that it can identify you, we treat the combined data as personal data which will be used in accordance with this policy.
We do not collect sensitive personal data such as race, ethnicity, or religious beliefs.
How We Collect Data
We collect data through:
- Direct interactions: When you donate, sign up for updates, or contact us.
- Automated technologies: Cookies and tracking tools that monitor website interactions.
- Third parties: Service providers that process transactions or manage communications.
How We Use Your Data
We use your data to:
- Process donations and issue receipts.
- Communicate with you about our work, events, and updates.
- Manage your marketing and communication preferences.
- Improve our website and services.
- Comply with legal and regulatory obligations.
Marketing & Communication
You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. We will respect your preferences.
Bear in mind it might take a few days while we process your request. When you opt out of receiving these messages, this will not stop messages that are sent because of a donation (such as your donation confirmation).
Sharing Your Data
We do not sell your data – we are committed to respecting your privacy.
However, we may have to share your personal data with some companies where it is an essential part of providing our services, as set out below:
- Payment processors to securely handle donations.
- IT service providers who help maintain our systems.
- Regulatory authorities when required by law.
- Other third-party providers that help with secure email, analytics, or website hosting.
We ensure all third parties handle your data responsibly and comply with privacy laws.
Data Transfers Outside South Africa
If we transfer data outside South Africa, we ensure it is protected through appropriate safeguards, such as contractual agreements or legal compliance measures.
Data Security
We take steps to protect your data from loss, misuse, or unauthorized access. However, no online system is completely secure. If a data breach occurs, we will notify you if required by law.
Children’s Data
Our website is not intended for children under 13. We do not knowingly collect data from children. If we become aware of any such data collection without parental or guardian consent, we will delete it.
If you are under 18 but over 13, please make sure you ask your parents or guardians for permission before sending any information to us.
Cookies & Tracking
We use cookies to enhance your experience and improve our website. You can manage cookie preferences in your browser settings.
How Long We Keep Your Data
We only keep your data as long as necessary for our operations and legal obligations. When no longer needed, we securely delete or anonymize it.
Your Rights
You have the right to:
- Request access to your personal data.
- Request corrections or deletions of your personal data.
- Object to processing of your personal data.
- Withdraw consent for marketing.
- File a complaint with the Information Regulator (POPIAComplaints@inforegulator.org.za)
To exercise your rights, contact us at support@thefuturefund.co.za and clearly explain the information you are requesting.
We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
This policy was last updated on 07 April 2025.